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Landscape Project Manager

The manager is responsible for developing, planning, organizing and cost controlling procedures to ensure compliance with customer specific contract requirements for multiple accounts with multi-site locations and customers. The manager is responsible for multi-site performance of services to the customer(s); and ultimately retention of those customer(s) as a client(s). Has direct responsibility for supervising foremen for the accounts(s), staffing all shifts with supervisors and service personnel including hiring and training. The manager is also responsible for ensuring all administrative records and processes are maintained regarding hiring information, payroll data and labor and supply records for the account(s). It is imperative the manager implements quality control programs, controls inventory for the sites, and works with the customer(s) personnel at the site to address and make an action plan for any service issues. The manager must also perform the following duties personally or through other supervisory personnel; overseeing inspections, quality control, scheduling of periodic work and inventory control of equipment and supplies at the account(s).
KEY RELATIONSHIPS
On-Site Customer(s)
Project Managers, Day and Weekend Supervisors and Technicians
Accounting / Billing Staff
Payroll and Administrative Staff
Hourly Associates
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Leads foremen and technicians on a day to day basis to ensure that services are performed as contracted and at the intended profit margins.
Interact with customer(s) contacts daily to obtain feedback on services and special needs and sell extra work. Troubleshoot potential problems and concerns. Ensures the follow through of the corrective action plans to guarantee satisfactory resolution of customer complaints and needs.
Implement and manage the company's quality control monitoring and safety programs. .
Review labor variances, budgets, costs, chargebacks and inventory control records to ensure labor and supply are within budget while delivering exceptional customer service.
Develop operational improvement plans and implements process changes within policy and procedure guidelines.
Ensure compliance with company policies and procedures and all federal, state and local government regulations.
Repair, install and monitor irrigation systems
Create, implement, and perform Lawn care application and IPM program.
This is a working supervisory position
SUPERVISORY RESPONSIBILITIES
Manages and provides leadership to foremen, technicians, other lead personnel, and all service employees assigned to the area. Is responsible for the overall direction, coordination, and evaluation of personnel within the assigned area of responsibility. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Requirements
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); A horticultural degree is a plus.
Three (3) to five (5) years or more of operational experience in managing hourly and supervisory personnel in a multiple high profile/customer oriented resort or theme park environment.
Should have experience in cost estimating/pricing enhancement work. Should have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.
LANGUAGE SKILLS
Ability to read, write and speak English fluently. Be able to analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers and customers.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear, sit, stand, and walk. The employee is occasionally required to climb, balance, stoop, kneel, and/or crouch.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to assist with the physical job duties of project managers, supervisors and technicians as needed.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be committed to high standard of safety and be willing and able to comply with all safety laws and all of ABM's safety policies and procedures. Be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
Maintains regular and acceptable attendance at such a level as determined by ABM. Must be available and willing to work on a fulltime schedule and must be available and willing to work overtime (including daily, weekend and holidays) as needed and determined by ABM as necessary to meet the business needs. This position requires an on call availability for support 24 hours a day, 7 days a week.
Because of the nature of the work, this job must be performed at a customer site. The noise level in the work environment may vary depending on the nature of the customer's business.
This position also requires an ability to make an action plan and respond to acts of God; hurricanes, floods, lightening damage etc.
Location
The Villages, FL 32162 US (Primary)
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)



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